CPR CPR PHYSIO Aviator Foundation

Supported by Aviator Foundation

Aircrew Functional Health Support Scheme

Physiotherapy for aircrew. One all-inclusive session is HK$1,980, settled two ways: HK$990 in cash and HK$990 in Aviator Foundation credits you have earned. Your receipt shows the service fee and states clearly how each part was settled, so whatever your insurer asks for, the answer is already on the paper.

HK$990 paid in earned credits Usually a full 90 minutes Advanced Therapy included No application fee

What one session includes

One scheme rate, one slot, every modality on the table. Your therapist decides clinically which machines your body needs that day.

HK$1,980 per session · 60 minutes booked, 90 in practice

The slot is booked at 60 minutes, but in practice it runs to 90 minutes almost every time — the extension is automatic whenever a bed is free, and it nearly always is. Treat 60 as the guaranteed floor rather than what you should expect.

Advanced Therapy — all four included

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Advanced Therapy is inside the scheme rate. No per-machine add-on, no upgrade fee, no separate charge for shockwave.

How that compares with a standard session

Plans and providers vary a great deal, so treat the right-hand column as the common pattern rather than a rule. Check your own plan and ask any provider what their quoted rate actually includes.

Under this Scheme

  • All four Advanced Therapy modalities available
  • 90 minutes in practice — 60 booked, extended automatically
  • Shockwave carries no extra charge
  • One flat scheme rate

Commonly, on a standard rate

  • Advanced Therapy machines often sit outside the basic fee
  • Around 30 minutes is a typical slot
  • Shockwave is frequently billed on top — roughly HK$368 a region is a common figure
  • Add-ons priced individually
Your therapist picks the modality. That call is clinical, not a menu. If you ask for one specific machine by name, that session is charged at full price without the scheme rate.

What a course of treatment costs

Move the counter to see how the scheme rate stacks across several sessions. These are our figures only — nothing here depends on your insurer.

1 session
Session fee The full service fee shown on your receipt
HK$1,980
Settled with Foundation credits Credits you earned — see how below
− HK$990
Settled by you in cash Cash only
HK$990
Cash you hand over
HK$990
Paid in Foundation credits Paid by you in cash
This is what the session costs you here. Whether any of the cash portion is reimbursable afterwards is a matter between you and your medical card provider — it depends on your plan, your remaining entitlement and their rules, so ask them rather than us. Keep your receipt: it states how the fee was settled, including the portion covered by earned credits. Submit it exactly as issued. You may not claim the same expense twice.

How to join

Three things on your first visit. Nothing to fill in beforehand.

1

Show your airline staff card

Bring it to your first visit. We check it once, at reception.

2

Sign the one-page acknowledgement

It confirms you have read the terms below and that you remain responsible for any amount your credits do not cover.

3

Follow us on Instagram

@aviatorwellness and @cpr.physio — that is how scheme changes and clinic notices reach you.

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That enrols you as an Aviator Foundation Member automatically. No separate application, no membership fee, no waiting for approval.

How you earn your credits

Credits are earned, not given. They are what settles the other half of your session fee.

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Joining earns you 10,000 credits straight away. Completing enrolment on your first visit credits your account automatically — nothing to claim, nothing to wait for.
Enrol as a member
Signing the acknowledgement on your first visit earns your opening 10,000 credits.
Follow both accounts
@aviatorwellness and @cpr.physio — a one-off earning task.
Help at an event, or spread the word
Lending a hand at a Foundation event, or helping promote what we do, earns further credits.
Spend them on treatment
Credits settle half of each session fee. They are not cash and cannot be withdrawn.
!  Short on credits? You will not be turned away. Your balance can go into overdraft so treatment is never held up by a number on a screen. It does have to be earned back, though — so if you have a day free, giving the Foundation a hand is the easier way to clear it, and it is what keeps the scheme running for the crew behind you.

Before you book

Most crew lose money by not understanding their own card, not by the price of treatment.

Understanding your medical card

Per case vs annual limit, why pay-and-claim protects your pool, and how to claim a physiotherapy session step by step.

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Cathay: balance, claims and CMT

Where to read your remaining balance, the claim sequence for a physiotherapy session, and how the CMT benefit sits alongside it.

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Pay & claim practice run

Every claim-form answer in order, with one-tap copy for the ones that never change — plus the Back-button trick that turns your next claim into a thirty-second job.

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Terms & conditions

These are the terms on the acknowledgement you sign. Tap any line to open it.

1. No double claim

No double claim shall be made to an insurance company, in accordance with Hong Kong insurance regulation and the practice of the Hong Kong insurance panel.

2. Non-transferable and non-refundable

All benefits, sponsorship support, treatment credits and pricing arrangements under this Scheme are strictly personal, non-transferable and non-refundable.

3. Credits are earned, and are not cash

Aviator Foundation credits are earned through membership tasks and settle part of your session fee. They exist to offset the shortfall between your medical card reimbursement and the cost of care. They are not a cash benefit, cannot be withdrawn, and cannot be drawn in any other form.

4. Booking length

Bookings are made in 60-minute slots. If a bed is available on the day, treatment extends up to 90 minutes.

5. The therapist chooses the modality

Your therapist selects the treatment modality used. Requesting a specific modality by name (for example the M6) is charged at full price, without the scheme rate.

6. Treatment only, not equipment

The scheme rate applies to physiotherapy treatment only. If applied toward the purchase of physiotherapy equipment, a 25% mark-up is added to each product.

7. Cash only

Sessions under this Scheme are settled in cash.

8. Staff card on first visit

Your airline staff card must be presented on your first visit.

9. Foundation sponsorship and eligibility

The sponsored portion of this Scheme is supported by Aviator Foundation for eligible Foundation Members in support of functional health access. Sponsorship is subject to approval and ongoing eligibility.

10. You remain responsible for payment

By signing the acknowledgement you remain responsible for payment to CPR Physio for services rendered, including any amount not covered by sponsorship support or otherwise deemed payable under the applicable terms.

11. Right of final decision

The company reserves the right to interpret, amend, approve, suspend or terminate this Scheme, and to include or exclude any particular client. The final decision in all cases rests solely with the company.